Pearson Technical Support & Continuity of Learning

Pearson Technical Support is proud to be a partner in the Continuity of Learning program with the Department of Education to do everything we can to facilitate student, parent, and educator access to online curriculum products in the case of a school closure due to H1N1 virus or another emergency situation.

Please see below for details on the support options available to you through our Continuity of Learning program.

Students

For access or technical questions regarding Pearson SuccessNet or NovaNet please contact your teacher. Pearson is unable to provide technical support directly to students.

Parents

For access or technical questions regarding Pearson SuccessNet or NovaNet please click on the button for your product found to the right. The button will take you to the home-users page for that product. On the home-users page you will find getting started documentation, helpful tutorials, and articles about frequently asked questions. The home-users page also lists your options for contacting technical support in the event that your question is not addressed in the how-to information found on the page.

Educators

For access or technical questions regarding Pearson SuccessNet or NovaNet, please visit the support product page for your product:

• For the SuccessNet product page, Click Here.
• For the NovaNet product page, Click Here.

The support page links will take you to the support page for that product. On the support page you will find getting started documentation, helpful tutorials, and articles about frequently asked questions. The support page also lists your options for contacting technical support in the event that your question is not addressed in the how-to information found on the page.

Curriculum Offerings